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OUR FREQUENTLY ASKED QUESTIONS

WHAT DOES MY DOG NEED TO BRING?

Absolutely nothing when they come to us! Of course, if your pup has special dietary needs or medication, we are happy to work with you, but otherwise, we provide everything they need! We have lots of fun things for them to play with, so keep their favourite toys safe at home for when they come back. We also have lots of comfy warm beds for them to snuggle in so there is no need for them to bring their own!

VACCINATIONS

For the safety of all dogs in our care as well as your own, we require all dogs to be up to date with their vaccinations. It is up to the owner to ensure all vaccinations are current. If proof of vaccinations are not provided, entry to Wookie Dogs may be withheld. We do accept Titre testing. 

PICK UP AND DROP OFF

Our pickup and drop off services are limited to the North of the River area up to Ocean Reef and including the Perth CBD, Ellenbrook and Aveley. Our pickup times are between 7:00 am - 9:00 am and 3:00 pm - 6:00 pm. If you are unable to be there during this time for pick up we ask you to ensure we have suitable access to your dog while you are away such as a key in a lockbox or gate access! This service is a flat rate of $11 each way. If you are unsure if you are eligible for this service please feel free to send us a message!

BATHING

​As you will see in our videos, part of the fun we get up to can leave us a bit muddy! Not to worry though as we offer a complimentary bath and towel dry at the end of the day. This service can be upgraded with a nail trim for $15 (for co-operative clients). 

DO YOU SEPARATE BY BREED OR SIZE?

We believe in dogs learning to respect all dogs no matter what size they are and controlled socialisation in daycares can provide the perfect opportunity for this.

​HOW OLD DOES MY PUPPY HAVE TO BE TO JOIN THE FUN?

We have no age limit for puppies! In fact, we love young puppies as we can help with crucial socialisation. But for the safety of all the pups in our care, they must have had all their correct puppy vaccinations before they can join in!

INTRODUCTIONS TO THE WOOKIE FAMILY

Wookie Dogs Daycare places the highest priority on the safety of all dogs and staff in our care, because of this we will not tolerate aggression from any of our dogs. All dogs are subjected to a one-month trial to be fully assessed for suitability in our daycare. If your dog is not suited to our facility or shows aggression, they will be withheld a position until they have been deemed suitable to return by a review with one of our staff trainers at the owner's cost. Once a dog has passed our trial assessment they may need to be reassessed if they do not attend for over 6 months.

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CANCELLATION POLICY 

​A minimum of 24 hours’ notice must be given for all cancellations otherwise an invoice for the service will be sent out and services will be withheld until payment has been paid in full. This is because we run with very limited spaces in our facility. If adequate notice is given, we can fill the space for someone waiting, but with less than 24hrs notice we will miss the opportunity to offer this space to another client.

​REFERRAL BONUS

​Wookie Dogs has been built by our amazing family and we would like to say thank you to those of you who have spread the word of our facility by offering a 25% discount for every successful referral given! When a client enrols their dog(s) in Wookie Dogs daycare, please make sure they put you down as their reference so we can apply our 25% thank you discount for your next visit with us!

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